Automotive
Two different businesses share one inbox: leads you cannot afford to lose, and service traffic that is almost entirely scheduling. Run them together or the lead gets buried.
A lead that waits four hours is a lead your competitor answered. A service booking that needs an agent is margin you gave away.
From first enquiry to booked service
The same platform handles both sides of the relationship, across dealers and branches.
The enquiry arrives from a campaign
A social ad, a marketplace listing or a walk-in follow-up — captured with its source attached, into one inbox per customer.
Interaction ManagementVehicle and ownership context is pulled
VIN, model, mileage, warranty window and service history resolved from your dealer management system before anyone replies.
IntegrationsThe AI qualifies or answers
Budget, model interest and timing for sales; service intervals, parts availability and warranty entitlement for after-sales — from your approved content.
AI & Automation · Knowledge BaseIt books the slot
Test drive or service appointment written into the dealer's schedule with the right bay and technician, confirmed with a reference and a reminder queued.
AI AgentsParts and warranty become tracked work
Back-orders, warranty claims and recall actions open tickets against the dealer or the importer, with the vehicle attached and an SLA.
TicketingHigh-intent leads reach a person fast
Qualified buyers route straight to the right salesperson by branch and language, with the co-pilot drafting from the current price list.
Routing · Co-PilotFollow-up runs itself
Service reminders, recall notices and post-visit satisfaction sequenced across channels, so retention is not left to whoever remembers.
CampaignsBoth funnels are measurable
Lead response time and conversion beside service throughput and satisfaction, every interaction scored, workshop staffing forecast from real demand.
Quality Control · Analytics · WorkforceWhat we connect to
| Dealer management system | VIN, ownership, service history and warranty entitlement. |
|---|---|
| Workshop scheduling | Bays, technicians, service slots and reminders. |
| Parts and inventory | Availability, back-orders and branch transfer. |
| CRM | Lead capture, stage and attribution back to the campaign. |
Where it is running
National Motors and Global Tires run on RoboDesk.
See it run on your own traffic.
Thirty minutes with a CX engineer. No slideware.