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Sub-processors

The third parties that may process customer data on our behalf, and what each one is used for.

This list depends on your deployment. An on-premise installation, or a deployment pinned to a single cloud region, will use only a subset. Your data processing agreement governs which sub-processors apply to you and how changes are notified.

Infrastructure

Google Cloud PlatformHosting and managed infrastructure for cloud deployments.
Microsoft AzureHosting for tenants deployed on Azure.
Amazon Web ServicesHosting for tenants deployed on AWS.
Huawei CloudHosting for tenants with regional residency requirements.

Channels

Meta PlatformsDelivery of WhatsApp, Messenger and Instagram business messaging.
Telephony providersSIP and voice termination for voice channels, selected per deployment.
SMS aggregatorsSMS delivery, selected per market and deployment.

Changes to this list

We notify customers of material changes to sub-processors in accordance with the data processing agreement. To receive change notifications, or to ask about a specific sub-processor, contact us.

Last reviewed: 11 September 2026.

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