RoboDesk / Platform
AI Knowledge Base
One governed enterprise knowledge core serving your AI agents, your co-pilot and your people — the same answer to all three.
The core everything else draws on
This is the module that makes the rest trustworthy. Every AI answer is retrieved from your approved content rather than generated from a model's memory, which is what prevents invented answers reaching a customer.
Agents and AI read the same articles. When a policy changes in one place, it changes for both at once.
Ingestion and governance
- Multi-source ingestion from documents, websites, APIs and past interactions, with scheduled crawling so content stays current.
- Authoring, versioning and categorisation with role-based approval — nothing publishes itself.
- Dynamic RAG with multi-source, media-aware retrieval at answer time.
- Natural-language discovery. Agents ask a question and get the answer, not a list of files to read.
- Gap detection. Questions the AI could not answer surface to knowledge officers as drafts to review, closing the loop.
See it run on your own traffic.
Thirty minutes with a CX engineer. No slideware.